Last Updated: June 2026
At G-Rider (“we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or purchase our products.
1. Information We Collect
We may collect the following information:
- Name and surname
- Email address
- Telephone number
- Physical or delivery address
- Billing information
- Information submitted through contact forms
- Website usage data, including cookies and analytics information
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Respond to enquiries
- Arrange quotations and finance applications
- Deliver products and services
- Improve our website and customer experience
- Send updates relating to your orders
- Comply with legal and regulatory requirements
We will only use your personal information for legitimate business purposes.
3. Protection of Personal Information (POPIA)
G-Rider is committed to complying with the Protection of Personal Information Act (POPIA) of South Africa.
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers where necessary, including:
- Delivery and logistics providers
- Payment processing providers
- Finance providers (where finance applications are requested)
- Professional advisers and legal authorities where required by law
These parties are required to protect your information and use it only for the purposes for which it was provided.
5. Cookies
Our website may use cookies to improve your browsing experience.
Cookies help us understand how visitors use our website and allow certain website functions to operate effectively.
You may choose to disable cookies through your browser settings; however, some website features may not function correctly.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of personal information where legally permissible
- Withdraw consent for certain processing activities
- Lodge a complaint with the Information Regulator of South Africa
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable laws.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any third-party websites they visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.
10. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
G-Rider
Email: info@g-rider.co.za
Phone: +27 (84) 506 5458
Website: https://g-rider.co.za